fg7777 Privacy Policy

This Privacy Policy ("Policy") describes how fg7777 ("fg7777", "we", "us", "our") collects, uses, discloses, stores, and protects the personal data of individuals who access or use the fg7777 website at fg7777.co and all associated services (collectively, the "Platform").

fg7777 is committed to handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, as well as any other applicable data protection legislation in the Philippines.

By registering for an fg7777 account or continuing to use the fg7777 Platform, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. This Policy should be read alongside fg7777's Terms and Conditions, which are available at fg7777.co/terms-conditions.

For the purposes of the Philippine Data Privacy Act of 2012, fg7777 is the personal information controller ("PIC") responsible for the personal data collected through the fg7777 Platform. fg7777 operates as an online gaming platform within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).

fg7777 has designated a Data Protection Officer (DPO) who is responsible for overseeing the Platform's data protection compliance and handling data subject enquiries. Contact details for the DPO are provided in Section 15 of this Policy.

Where fg7777 engages third-party service providers to process personal data on its behalf, such providers operate as personal information processors ("PIP") and are contractually bound to process data only in accordance with fg7777's instructions and applicable data protection law.

fg7777 collects the following categories of personal data in connection with your use of the Platform:

fg7777 does not intentionally collect sensitive personal information (such as health data, religious beliefs, or political opinions) except where directly necessary for responsible gaming compliance purposes — for example, where a player voluntarily discloses a gambling-related health concern in connection with a self-exclusion request.

fg7777 collects personal data through the following methods:

• Direct interactions: Data you provide during account registration, KYC document submission, deposit/withdrawal requests, support communications, and the voluntary completion of surveys or feedback forms.
• Automated technologies: Technical data collected automatically when you access the fg7777 Platform, including via cookies, server logs, device fingerprinting, and session tracking tools. See Section 8 for full details on cookies and tracking.
• Third-party sources: Identity and fraud screening data received from licensed identity verification providers; payment transaction data from GCash, Maya, and other approved payment processors; and where permitted by law, data from publicly available sources used for compliance screening purposes.
• KYC document review: Data extracted from government-issued identification documents submitted during the verification process, as required under PAGCOR's applicable regulatory framework and Philippine anti-money laundering legislation.

fg7777 processes your personal data on the following legal bases as defined under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to register your account, operate your fg7777 account, process deposits and withdrawals, and provide gaming services as agreed in the fg7777 Terms and Conditions.
• Legal obligation: Processing required to comply with PAGCOR's regulatory requirements, Philippine anti-money laundering legislation (RA 9160 as amended), and other applicable laws — including KYC identity verification, transaction monitoring, and mandatory regulatory reporting.
• Legitimate interests: Processing necessary for fg7777's legitimate operational interests, including fraud prevention, platform security, responsible gaming monitoring, customer support, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing of your data for direct marketing communications, personalised promotional offers, and non-essential cookies, where your explicit consent has been obtained. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

fg7777 uses the personal data it collects for the following purposes:

• To create, verify, and maintain your fg7777 player account.
• To process deposits and withdrawals through GCash, Maya, InstaPay, PesoNet, and other approved Philippine payment channels.
• To verify your identity and age (21+) in compliance with PAGCOR's online gaming regulatory requirements and Philippine KYC/AML obligations.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the Platform.
• To administer bonuses, promotions, cashback offers, and the fg7777 VIP loyalty program.
• To monitor gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour and triggering appropriate intervention.
• To provide 24/7 customer support and to resolve complaints or disputes.
• To comply with mandatory regulatory reporting obligations under PAGCOR's framework and applicable Philippine law.
• To improve the fg7777 Platform through analytics, A/B testing, and technical performance monitoring.
• To send service-related communications (account notifications, security alerts, withdrawal confirmations) via email and SMS to your registered Philippine mobile number.
• To send marketing communications about fg7777 promotions and products, where you have provided your consent, and subject to your right to opt out at any time.

fg7777 does not use personal data for automated decision-making that produces legal effects or significantly affects you, except as part of fraud screening processes where human review is available upon request.

fg7777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data may be shared with the following categories of recipients strictly on a need-to-know basis:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations Inc.), BancNet, and other licensed payment service providers, solely to process your deposit and withdrawal transactions.
• Identity verification providers: Licensed KYC and AML screening providers engaged to verify your identity, age, and transaction risk profile, as required under PAGCOR's regulatory framework.
• Game software providers: Licensed casino game studios (including Evolution Gaming, Pragmatic Play, and other certified providers) who process limited technical and gaming data as necessary to operate games on the fg7777 Platform.
• Cloud and hosting providers: Infrastructure providers who host fg7777's servers and data systems, operating under strict data processing agreements that prohibit independent use of your data.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, and accountants retained by fg7777, subject to confidentiality obligations.

fg7777 uses cookies and similar tracking technologies on its website. Cookies are small text files placed on your device that help the Platform function correctly, improve user experience, and support security features.

fg7777 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to operate — including maintaining your logged-in session, processing transactions, and applying security controls. These cookies cannot be disabled without disabling core Platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players interact with the fg7777 Platform, including page views, session duration, and navigation paths, in order to identify technical issues and improve the Platform. These operate only with your consent.
• Functional cookies: Used to remember your preferences (such as language settings and responsible gaming configurations) to personalise your experience.
• Security cookies: Used to support fraud detection, device recognition, and account security features, including the identification of new or suspicious devices accessing your fg7777 account.

You may configure your browser to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to your fg7777 account and using the Platform. fg7777 does not use third-party advertising or social media tracking cookies.

fg7777 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, and in compliance with its legal and regulatory obligations under Philippine law. The principal retention periods applicable to fg7777 player data are as follows:

• Account and identity data: Retained for a minimum of five (5) years from the date of account closure, as required under PAGCOR's online gaming regulatory framework and applicable anti-money laundering legislation.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act and PAGCOR record-keeping requirements.
• Gaming history: Retained for a minimum of three (3) years from the date of each session, and for longer periods where required for regulatory reporting or dispute resolution.
• Support communications: Retained for three (3) years from the date of last communication, unless a longer period is required for ongoing dispute resolution or regulatory proceedings.
• Marketing data: Retained until you withdraw your consent to marketing communications, after which marketing data is deleted or anonymised within 30 days.

Where personal data is no longer required for any lawful purpose, fg7777 will securely delete or anonymise the data in a manner that prevents identification of the data subject.

fg7777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fg7777 Platform.
• Encryption at rest for all databases containing personal data and financial records.
• Two-factor authentication (2FA) available for all player accounts.
• Device recognition and suspicious login detection systems that flag and restrict access from unrecognised devices.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Automated session timeout for inactive player accounts to protect against unauthorised access on shared devices.

While fg7777 implements industry-standard security measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, fg7777 will notify affected players and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.

The fg7777 Platform is strictly intended for adults who are 21 years of age or older, in accordance with Philippine law and PAGCOR's online gaming regulatory requirements. fg7777 does not knowingly collect personal data from individuals under the age of 21.

If fg7777 becomes aware that it has inadvertently collected personal data from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted, and any deposited funds will be returned to the source payment method after verification.

As a data subject under the Philippine Data Privacy Act of 2012, you have the right to exercise the following rights regarding your personal data held by fg7777:

• Right to be informed: You have the right to be informed about how your personal data is collected and used — which is the primary purpose of this Policy.
• Right to access: You may request a copy of the personal data fg7777 holds about you. Requests will be fulfilled within 15 business days, subject to identity verification.
• Right to rectification: You may request correction of inaccurate or outdated personal data. Basic account information can be updated directly in your fg7777 account settings; requests for correction of KYC data should be directed to support.
• Right to erasure or blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to fg7777's legal retention obligations.
• Right to portability: Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to certain processing activities, including profiling for direct marketing purposes. Objection to marketing will be actioned within 5 business days.
• Right to damages: You may seek compensation for any damages suffered as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
• Right to file a complaint: You may lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. Information about the NPC's complaint process is available through the NPC's official channels.

To exercise any of the above rights, please contact fg7777's Data Protection Officer using the contact details provided in Section 15. fg7777 will verify your identity before processing any data subject request to ensure that requests are not fulfilled by unauthorised parties.

With your consent, fg7777 may send you marketing communications about platform promotions, bonuses, game launches, VIP events, and other fg7777 products via email, SMS to your registered Philippine mobile number, and push notifications (where you have enabled them).

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link included in any fg7777 marketing email;
• Updating your notification preferences in your fg7777 account settings; or
• Contacting fg7777 support via 24/7 live chat and requesting removal from marketing lists.

Opting out of marketing communications does not affect your receipt of service-related and account communications, which fg7777 is required to send as part of its contractual and regulatory obligations. These include account verification messages, withdrawal confirmations, security alerts, and mandatory responsible gaming notifications.

fg7777 does not use personal data obtained for KYC or regulatory compliance purposes for marketing activities. Marketing preferences are stored and managed separately from compliance and account management data.

fg7777 may update this Privacy Policy from time to time to reflect changes in applicable law, PAGCOR's regulatory requirements, or fg7777's data processing practices. The effective date of the current version is stated at the top of this document.

Where material changes are made to this Policy, fg7777 will notify registered players through one or more of the following channels: a prominent notice displayed upon login to your fg7777 account; an email notification to your registered email address; or a notice posted on the fg7777 website.

Continued use of the fg7777 Platform following notification of an update to this Policy constitutes acceptance of the revised Policy. If you do not agree with any changes, you should cease using the Platform and may request account closure by contacting fg7777 support.

For all privacy-related enquiries, data subject access requests, or complaints regarding fg7777's data processing practices, please contact the fg7777 Data Protection Officer (DPO) through the following channels:

• Live Chat: 24/7 via the fg7777 website at fg7777.co — select "Privacy / Data Request" from the support menu.
• Email: [email protected] — please include "Data Privacy Request" in the subject line. Response within 2 business hours; full resolution within 15 business days.

When submitting a data subject request, please provide your full name and registered fg7777 account email address so that fg7777 can verify your identity before processing the request. Identity verification may require submission of your government-issued Philippine ID.

If you are not satisfied with fg7777's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through the NPC's official government channels.